Privacy Statement

Cookies and Tracking Some interactive applications on the City of Carlsbad website use session cookies (tokens that remain active only until a browser session is closed) to function properly. We may use cookies to measure site activity in aggregate, but no cookie information is collected or stored to identify you personally. Traffic is logged for statistical purposes to help us better understand trends, but your identity and surfing habits are not at risk.

Public Records and E-Mail Under the New Mexico Inspection of Public Records Act (IPRA), electronic mail (e-mail) sent to the City is considered a public record and may be subject to public inspection. If you do not want your e-mail address or the content of your email released in response to a public records request, please contact the relevant city office by phone or in writing.

Encryption and Online Transactions The City of Carlsbad allows online payments for various services. Transactions dealing with personal or private data are encrypted using industry-standard Secure Sockets Layer (SSL) technology. Any information submitted online is subject to the same safeguards as if you had engaged in these activities in person.

Sale of Data We do not sell data for direct mail or advertising purposes.

Privacy Inquiries If you have concerns or questions regarding the City of Carlsbad's consumer privacy practices, please contact us at: 

  • Phone: (575) - 887-1191

Changes to Privacy Statement The City of Carlsbad retains the right to change this privacy statement at any time.