DOUBLE EAGLE WATER SYSTEM

The Double Eagle Water System is owned and operated by the City of Carlsbad. The system's source of water is ground water from the Ogallala formation located near Maljamar, New Mexico. The system was purchased by the City of Carlsbad in 1972. The system is primarily industrial and commercial, however, about 2% of the Carlsbad Municipal System is serviced by Double Eagle.

The following are real-case scenarios in which a report is required:

 

Reporting Leaks:

* If any leaks are noticed.

Meter Reading:

* The water meters are read each month. Some areas have a new type of meter which can is read by a computer device, much similar to a wand. As other areas are continually being updated to match, they are still manually read at this time.

Line Locates:

* If any excavation is to take place, the person doing the excavation is required by law to call "NM One Call" for line location services. 

Tampering with City Utilities:

* If any suspicious activity involving theft or possible damage to any part of the water or sewer system.

Emergencies:

* If a customer has a broken water line on their side of the water meter and needs the water turned off to make necessary repairs.

Meter Boxes:

* A meter box, most of which are a locking device, is installed over each meter to keep it protected and prevent a person from unauthorizedly accessing it. As time permits, all meter boxes will have locking lids installed. It is very important to report any box that has a missing, damaged or otherwise mis- properly installed lid.

Contact: Mike Abell
Phone: (575) 885-6313